Quality management plays an important role in the continuous improvement of any organization. There are 4 terms used in quality management process; Product Quality, Service Quality, Process Quality and Organization quality. Discuss the above-mentioned 4 quality terms with respect to an industrial or services organization and justify your answer with appropriate examples.

Quality management plays an important role in the continuous improvement of any organization. There
are 4 terms used in quality management process; Product Quality, Service Quality, Process Quality and
Organization quality. Discuss the above-mentioned 4 quality terms with respect to an industrial or services
organization and justify your answer with appropriate examples.