How could the communication be improved between the receptionist and Barbara?
5 Marks word count
75 )
The waiting section video below starting from 1:59 to 6:46 showed Barbara
waiting to see the Doctor.
How could the communication be improved between the receptionist and
Barbara?
· Watch the video link below, starting from 1:59 to 6:46
· https://www.youtube.com/watch?app=desktop&v=VFXirEnjfTI
· Nursing and midwifery council (NMC) 2018 the code :
professional standards of practice and behaviour for nurses,
midwives and nursing associates link
https://www.nmc.org.uk/globalassets/sitedocuments/nmc-publicati
ons/nmc-code.pdf use code point 20.2 and 20.5
Q1b) (10 Marks word
count 75)
In the same video clip Barbara is examined by the Doctor.
What could have been done to make Barbara feel more comfortable?
· Watch the video link below, starting from 6:47 to 8:26
· https://www.youtube.com/watch?app=desktop&v=VFXirEnjfTI
· Nursing and midwifery council (NMC) 2018 the code :
professional standards of practice and behaviour for nurses,
midwives and nursing associates link
https://www.nmc.org.uk/globalassets/sitedocuments/nmc-publicati
ons/nmc-code.pdf use code 1.1 and 2.6
Q1c) – (15 Marks meaning include 13 point answer,
word count 250)
In the video link below at minute 12.08 to 13.12 Barbara is asking for her
husband and is told by the nurse (breaking bad news) that her husband is
dead.
· https://www.youtube.com/watch?app=desktop&v=VFXirEnjfTI
• Please read the following journal:
https://www.gmjournal.co.uk/is-there-a-place-for-therapeutic-lying-indementia-
care
• From here, read both journals below about the concept of
therapeutic lying and discuss whether the nurse could have
communicated with Barbara in a different way.
· Turner, A., Eccles, F., Keady, J., Simpson, J. and Elvish, R. (2017).
The use of the truth and deception in dementia care amongst
general hospital staff. Aging and Mental Health, 21, 862–869. doi:
10.1080/13607863.2016.1179261CrossRefGoogle
ScholarPubMed
· James, I.A. and Caiazza, R. (2018). Therapeutic Lies in Dementia
Care: Should Psychologists Teach Others to be Person-Centred
Liars? Behavioural and Cognitive Psychotherapy, 46(4),
pp.454–462.
In text citation for this journal (James and Caiazza, 2018)
in your answer Q1C :- Remember that all claims and statements must be
supported with three journals above and should be properly referenced.
Should be written in discussion format highlighting the positive elements
and negative elements of therapeutic lying mentioned by the journals
authors ,looking at the issues of the therapeutic lying and the management
of dementia patient who are looking for dead relative.
