ECO 320 SJCD Money and Banking What does it take to be a Personal Banker Questions

I need these questions answered with the best realistic examples. If you have experience in banking or used to be a Personal Banker please feel free to take a stab at them! They are coming from the point of view of a teller looking to be a banker1) Tell me about a time when a customer made and initial request, and you identified additional or different products or services that better met the customer’s needs.2) Doing the right thing isn’t always easy. Tell me about a time when you chose what you thought was the most ethical course of action even though there were other easier options.3) Tell me about a time when you had to modify your plans to handle an unanticipated change or obstacle4) Please describe a time you developed trust in working relationship with a client, customer, or partner.5) Describe a time when you quickly compared several options to make an important decision at work.6) It can be challenging to handle a frustrated customer. Tell me about a time when you were patient with a dissatisfied customer even though it was difficult for you.7) Persistence is often the key to getting work done. I would like you to describe a time when your persistence at work led to success