evelyn marrot the hr department for maxim service industries

Evelyn Marrot works in the HR department for Maxim Service Industries,a company that specializes in collections and customer service forcredit card companies. She has been assigned to a project focused onmaking improvements to the culture and the work environment of theorganization.
The CEO is concerned that employees are not happy and as a result,they are not performing to the best of their abilities.
Evelyn wants to implement a high-performance work system at MaximService Industries, but she does not know where to begin. Include thefollowing information in your case study summary:•An overview of Evelyns case.•Key Issues or Problems.•Alternatives that Evelyn can consider.•A potential solution to Evelyns dilemma.•Your conclusion on the case study.•Relevant additional supporting research.?Be sure to cite any outside research sources