What do we mean by ‘changing mindsets, skills and capabilities of every employee?’

Read Chapter 8 in Benn et al (2019) – titled: Leading Towards Sustainability (MO. 4.1, 4.2) Watch video https://youtu.be/MyqZTljURfE Please proceed and respond to the following questions: A. How do Benn and colleagues (2019) suggest that leaders deal with complexity? B. How does Spector (2013) suggest leaders to effectively communicate their proposed organizational changes? C. What do we mean by ‘changing mindsets, skills and capabilities of every employee?’ (Cisco video) Also, on the third page, pick any article on the web with a summary of the article related to the three questions above. please compliment your post with additional research (share a link to a recent/relevant article or resource and its summary/direct link to the question), and practice reflections via a relevant known firm and/or news briefs about the chosen firm and its operating sector and industry