Paper details:

it is discussion post do not need any citation and format. please answer 2 question carefully after watching article i attached(hbr.org….) first (very important) amd youtube clip and reviewing the ppt i uploaded, one article one ppt and two youtube clip!!!! please understand that im a international student who study pharmacy. https://hbr.org/2017/10/making-time-to-really-listen-to-your-patients https://www.youtube.com/watch?v=oTxvic-NnAM learning objective To learn about the listening process To identify forms of non-listening To learn to adapt listening to communication goals To look at guidelines for effective listening To understand the importance of listening in health care settings To look at some guidelines for improving communication with patients question1 What are some obstacles to mindful listening?(minimum 250 words) question2 Give examples of non-listening behaviors you have noticed yourself or others engaging in. Why do you thihkznk this happened? (minimum 180 words)