Validate the importance of patient-centric technologies.

The Institute of Medicine stated that patient-centered care refers to “providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring that patient values guide all clinical decisions.” Patient-centric care is also a collaborative approach between the patient and the healthcare team. There are a number of technologies that are considered patient-centric such as patient portals and EHR; however, there may be challenges from both the patient and the healthcare worker’s perspective.

Validate the importance of patient-centric technologies.

Include the following aspects in the discussion:

1) Discuss if your doctor’s office utilizes a patient portal. If so, please discuss the pros and cons of utilizing it.

2) If your doctor’s office does not utilize a patient portal, what is the process of viewing your medical records, making appointments, communicating with your providers, etc.?

3) What can be done to reduce resistance by healthcare professionals in reference to patient-centric technologies?