Organizations are constantly changing, and it is the leader’s role to help manage the change process.   There are four main stages that employees go through when change occurs: Shock or denial – This isn’t really happening/it doesn’t affect me. Anger or fear – Why do we need to change? What if I can’t do my job now? Management doesn’t really know our business. Acceptance – Maybe this won’t be so bad. I will do what I have to do to keep my job. Commitment – This new way works better. I forget how we used to do it. Identify a recent change at work, briefly describe the change and discuss how you or someone you supervise dealt with the change using these four stages (not everyone gets through all four).  

 
Organizations are constantly changing, and it is the leader’s role to help manage the change process.   There are four main stages that employees go through when change occurs:

Shock or denial – This isn’t really happening/it doesn’t affect me.
Anger or fear – Why do we need to change? What if I can’t do my job now? Management doesn’t really know our business.
Acceptance – Maybe this won’t be so bad. I will do what I have to do to keep my job.
Commitment – This new way works better. I forget how we used to do it.

Identify a recent change at work, briefly describe the change and discuss how you or someone you supervise dealt with the change using these four stages (not everyone gets through all four).