How does employee job satisfaction relate to reward?
One of the key objectives of any organisation is to keep employees motivated and engaged. In order to keep employees motivated and engaged, employees must derive satisfaction from their work (Abraham, 2012). Therefore, organisations need to maintain and improve employee satisfaction; it will improve the performance of employees (Nanjundeswaraswamy, 2019).
Furthermore, job satisfaction affects employee morale, which affects the quality of interactions between work team members and between members of the organisation and the company’s customers. The latter affects customer satisfaction. Further, job satisfaction is negatively correlated with employee absenteeism and turnover; higher employee satisfaction less likely the employee is to take an extended leave or leave the organisation.(Nanjundeswaraswamy, 2019).
Various potential factors contribute to employee satisfaction. Rewarding behaviour can be a contributing factor. Rewarding behaviour can be intrinsic or extrinsic. Employees and supervisors provide feedback on intrinsic rewards, such as recognition and appreciation (Hussain et al., 2020). It also includes increased job autonomy, as employees are empowered to have greater control over their job duties (Tausif, 2012).
In contrast, extrinsic rewards usually have some tangible value. Extrinsic rewards may include financial incentives such as rewards (bonuses and salary increases) and organisational promotions, which often include a corresponding increase in salary as the employee moves up the job hierarchy (Hussain et al., 2020). As an employee feels optimistic about their job, it will contribute to job satisfaction (Priya & Eshwar, 2014). Therefore, organisations must explore whether rewards can increase employees’ job satisfaction, which is the rationale behind the study. This study is qualitative research and will use interviews to collect data and set questions about how rewards affect employee satisfaction.
Research Aim and Research Questions
This research aims to study any impact between rewards on employee satisfaction. Specifically, the study will examine the relationships between employee satisfaction and rewards. Therefore the independent factor being investigated in the study is the reward, whereas the dependent factor in employee job satisfaction. In particular, the current research aims to explore the following three specific research questions of interest.
RQ1: How does employee job satisfaction relate to reward?
RQ2: To what extent does reward impact on employee job satisfaction?
RQ3: Will different rewards affect employee job satisfaction?
