This assignment is an individual assignment.

• The Assignment must be submitted only in WORD format via allocated folder on Blackboard.

• Assignments submitted through email will not be accepted.

• Students are advised to make their work clear and well presented. This also includes filling your information on the cover page.

• Students must mention question number clearly in their answer.

• Late submitted assignments will NOT be entertained.

• Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will resultin ZERO marks. No exceptions.

• All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).

Submissions without this cover page will NOT be accepted.

Mgt211

 

Action Required:

 

https://youtu.be/RbGBpMDZYf4 ( Watch the you tube video and answer the question that follow)

 

10.3 Test your Knowledge (Question):

 

How can organizations manage to maintain poor employee performance effectively?

I want two different Answers

Answer 1

Reference

Answer 2

Reference

Econ201

Discuss ‘open-market operations’ and ‘discount rate’ as tools used by the central bank of a country to control money supply.

Answer

Reference

 

Mgt424

10.2 Action Required: (Read)

Case – Mercantile Stores

During the 1980s, Mercantile Stores was a major retail organization located throughout the Southeast, Midwest, and Gulf Coast regions and included seven divisions: Gayfers, Maison, Blanche, Castner Knott, McAlpin’s, Jones, Joslins, and J. B. White. Mercantile’s mission statement was “Mercantile Stores is dedicated to creating excitement in merchandising by providing the highest level of service to our customers and a broad assortment of fashionable products that offer superior quality and value.” In 1983 Mercantile initiated a program for processing incoming merchandise at regional distribution centers. This was seen as more efficient than receiving merchandise in the individual stores. In 1986 the company remodeled and expanded existing stores to accommodate a greater selection of fashion merchandise. Designer apparel offerings were increased in 1987.

In 1989 a major technological initiative called Quick Response was instituted. It integrated all facets of operations, from inventory planning to purchasing and inventory control, to provide customers with better service. Some of the technologies introduced were price look-up and point-of-sale laser scanning systems, electronic purchase ordering and replenishment, and electronic invoicing and funds transfer. Stronger partnerships were developed with suppliers to help ensure that suppliers have sufficient merchandise for stocking the stores. The company was in constant contact with its suppliers for mutual benefit. For example, Hanes hosiery used selling information furnished electronically and shipped 97 percent of Quick Response orders. Sales increased 17 percent, and the inventory level decreased by 15 percent.

The Quick Response program eliminated bottlenecks within the merchandise processing functions. Previously, shipments had required a high amount of labor-intensive efforts: opening cartons, physical counts, sorting, and manual ticketing. Advance shipping notice capability provided the means of knowing exactly what was coming and when. Shipments arrived pre-ticketed by suppliers with external shipping container marking. Entire containers were scanned for contents and matched to purchase orders.

Mercantile Stores also established a University Business School for training its management associates to implement quality practices within the company The school’s motto, Investing in Excellence Through Education, reflected the company’s commitment to the development of its people. Sales associates, department managers, and store managers were empowered and challenged to embrace ownership and responsibility in their jobs. For example, they planned and monitored their own forecasts from start to finish. Complete customer satisfaction was seen as the responsibility of all associates. Decisions were made as close to the customer as possible, and promotions were made from within the company.

 

10.3 Test your Knowledge (Question):

1. How does Mercantile view quality? Explain the roles of people and information technology in achieving quality in the Mercantile organization.

2. Compare the importance of “internal quality” (what the company sees) and “external quality” (what the customer sees). Do they conflict? What is needed to ensure that they are consistent?

 

10.4 Instructions

Read Case study and answer the questions.

Answers

Reference

Fin401

Discuss Lifeline Banking service for low-income individuals. ( 120 words )

I want two different answers

Answer 1

Reference

Answer 2

Reference

Mgt301

Case Analysis (Organizational Politics at Google)

Google only wants “civil” behavior at work. Talk about work at work, talk about politics elsewhere. The multinational technology company announced to its over 100,000 employees in August 2019 that nonwork topics were causing disruption. Specifically, political arguments have taken a large role in the company’s online forums.

This is an interesting turn of events, given that the company has long been an example of a relaxed and creative culture. In the prior months, the company was accused of suppressing conservative political views in searches. A leaked video after the 2016 presidential election showed the displeasure of Google executives with the election results. Over the next months, the online internal platforms for employee discussion became increasingly argumentative and, in some cases, worse.

Organizational politics are, of course, not the same as government politics. But this situation at Google could easily lead to organizational political behavior. Any strong expression of opinions by executives exerts influence on employees. At Google, the video of executives expressing negative opinions about the election immediately takes advantage of their power to influence subordinates. Those who are not of the same political opinions as the executives are now excluded from a circle of those who do agree. This can easily lead to those people either receding from involvement and hiding their views or taking an aggressive stance that further causes work problems.

Excluding employees can often be unintended. But when you are pushed out of important discussions and decisions, especially by superiors, you are then on the “outs.” This can lead to low performance and commitment, and even leaving the organization in more serious cases. Political behavior on the part of those who are in agreement with executives can then bond further, whether intentionally or not. Based on this, Google’s direction with their new policies about topics allowed in internal communication is, therefore, not as shocking as they might appear.

10.3 Test your knowledge:(Questions)

1. Your boss asks you to attend a meeting to participate in a serious discussion of corporate policies that you disagree with. After the meeting, you are convinced and agree completely with the policies, showing you experienced what reaction to the meeting’s influence?

2. People who share opinions with executives may try to use that to enter into more social circles and meet powerful people who also agree, expressing what type of political skill?

10.4 Instructions:

Read the following case about politics at work and answer the questions that follow

Answers

Reference

Mgt312

10.2 Action Required:

Read the following statement:

Decision support tools are widely used in the business world and are becoming increasingly complex and specialized.

10.3 Test your Knowledge (Question):

What do you think are the dangers of developing and using sophisticated decision support tools?

 

10.4 Instructions

Answer the question in test your knowledge section.

Answer

Reference

Mgt321

Action Required:

The purpose of this interactive activity is to demonstrate your understanding of the concepts learned lessons by responding to discussion questions. 

11.3 Test your Knowledge (Question): 

Compare and contrast licensing and Franchising. 

11.4 Instructions 

• Maximum word limit: 250 words.

Answer

Reference

Mgt324

11.2 Action Required:

Read the following statement:

“Public administration requires efficient information technology that brings together different and interlinked areas”.  

11.3 Test your Knowledge (Question):

Does public administration require efficient information technology that brings together different and interlinked areas?

Answer

Reference

Mgt425

11.2 Action Required: 

Read the following chapter of your Textbook.

Chapter 11: Integer Optimization 

11.3 Test your Knowledge (Question): 

• Explain the Capital Budgeting Problem
• Describe the Set Covering Problem.

Answers

Reference

Fin201

 

10.2- Reading

Read the following to prepare for this week:

• Chapter 23
• [Company] Option Data at http://finance.yahoo.com
• Most Recent IBM Income Statement

 

10.3 – Test your Knowledge (Question):

@ What options may be provided in financial securities ?

10.4 – Instructions

• Answer the question in test your knowledge section.

Answer

Reference