Define quality management, then using suitable quality management framework for Health and Social Care services, identify and evaluate factors effecting the quality of healthcare for patients

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We did not inspect any other services as this was a focused inspection in relation
to children’s and young people’s services. We did not enter any areas designated
as high risk due to COVID – 19. We continue to monitor the trust closely to identify
new and emergency risks and track the trust’s progress against their
improvement plan.
Using the children’s and young people’s framework, we inspected elements of
the key lines of enquiry of safe, effective, responsive and well-led. Our rating of
this location went down. We have rated the service as inadequate and have taken
enforcement action as a result of this inspection to promote patient safety.
We also used our urgent enforcement powers and placed conditions on the
trust’s registration in relation to: inadequate safeguarding systems that exposed
children and young people to the risk of abuse and harm; inadequate assessment
and management of risks relating to children and young people’s mental health,
those with learning disabilities and those with behaviours that challenged which
placed children and young people at risk of avoidable harm; and inadequate staff
training which meant children and young people with mental health and learning
disability needs were not being cared for by staff who had the skills to keep them
safe.
We also served a warning notice telling the provider they must make
improvements to ensure all care plans are individualised and meaningful for each
child and young person.
During our inspection we visited the children’s ward and two adult wards where
young people between 16 and 18 years of age had been admitted. These two
wards were the Acute Medical Assessment Unit (AMU) and an escalation ward
which was a temporary medical ward.
We reviewed the records of five children and young people who were receiving
care in hospital at the time of our inspection. We also reviewed the records of two
children and young people who had been detained under Section 2 of the Mental
Health Act 1983 at the trust during November 2020. Detention under Section 2 of
the Act means that a person has been legally detained for assessment of their
mental health; this can last for up to 28 days.
Exam Questions:
Please ensure that you read the full CQC report when preparing for your exam.
Question One
Define quality management, then using suitable quality management framework
for Health and Social Care services, identify and evaluate factors effecting the
quality of healthcare for patients at The Princess Royal Hospital. (30 Marks) 700
words
ASSESSMENT CRITERIA FOR Q1
Knowledge and understanding of the issues currently being experienced by The
Princess Royal Hospital.
Ability to conduct valid and relevant research
Ability to extract relevant information and draw balanced conclusions