Decision-making impact on Sustainable Operations Management: particular case of the Flow of Relief in Post-Conflict Areas.

Interview Questions

Open-ended questions

1. Who makes critical decisions in your organisation?
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2. How does your organisation approach the rational decision-making process?
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3. How does the quality of management decisions impact the organisation’s sustainability performance?
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4. In general, how does the decision-making process in your organisation affect the implementation of sustainable operations management practices?
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5. How do uncertain conditions in the environment impact your ability to improve your organisation’s sustainability performance?
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6. How does your organisation manage essential operations?
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7. How does the management of critical operations in your organisation affect sustainability performance?
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8. What is the role of managers and staff in implementing sustainable operations and practice?
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9. How do you define sustainability performance?
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10. Do you consider sustainability performance as a priority for your organisation?
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11. If sustainability performance is a priority for you, how do you incorporate it into your daily operations and practices?
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12. How can your organisation improve sustainability performance despite operating in uncertain environments?
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13. How can management or you, as a manager, implement change management to capitalise on challenges resulting from uncertainty and attain more sustainability?