Do you think managers’ increase in pay was solely responsible for the results?  Why or why not?

Case Analysis 7: WrapItUp: Developing a New Compensation Plan

 

Case Questions:

 

1. Among the 4 options below, which action do you recommend for WrapItUp (Reyes) and why based on the information presented in the case?

· Keep the new ShareIt plan as is and roll it out to a larger sample of stores.

· Modify the ShareIt plan by increasing base pay and reducing the proportion of variable pay; roll it out to a sample of stores.

· Keep the ShareIt plan as is but require that managers grow revenues but not through cost-cutting.

· Eliminate the ShareIt plan and increase base pay so that managers are paid above market wages (no variable pay).

 

2. (2a) What were three major problems WrapItUp was experiencing prior to implementing the ShareIt program? (2b) What do you see as the primary causes of each program at WrapItUp?

3. What are the 4 strengths of the ShareIt plan (be specific)?

 

4. What are the 4 weaknesses of the ShareIt plan (be specific)?

 

5. Do you think managers’ increase in pay was solely responsible for the results?  Why or why not?

 

6. What 3 changes should Reyes consider making to the ShareIt plan or other areas of WrapItUp before rolling it out to other restaurant locations (be specific)?

Clearly indicate your responses to questions 1 to 6.

What steps must leaders take to build a learning culture?

Going Beyond the Case 25% of Course Grade (Due: Sunday, midnight of week 10) Instructions As you know, a core principle at JWMI is “learn it today; apply it tomorrow.” This assignment is a continuation of the work you did in Part A, but the questions challenge you to go beyond simply analyzing what Satya Nadella did at Microsoft. It is time to consider how you can apply the leadership principles presented in the case to your own career. To prepare for Part B of this assignment, reread the entire case and review the feedback you received from your professor on Part A. Write a 6-7 page paper that draws links between the case and your own leadership journey. Of the six topic areas below, select four (4) you would like to focus on.

1. Learning from Nadella’s Example 2. Building a High Performing Culture 3. Channeling Conflict 4. Effective Communication 5. Fostering Diversity and Learning 6. Building a Learning Organization

Make sure you consider each question in your response. Remember, a good response paper is one in which you: (a) show you understand what happened in the case, (b) apply tools and citations from course materials, and (c) offer insights into how you can apply the case and course materials to your own leadership journey.

1. Learning from Nadella’s Example a. What did Nadella bring in terms of his own background (professional and personal) that

helped him to be successful in stepping into the CEO role? b. What makes Nadella an “authentic leader”? What actions did he take that demonstrate he

believes in role-model management? Include references to course materials to support your position.

c. What characteristics does Nadella display that most closely align to traits you have, or aspire to develop, in your own leadership style? How are you most different from him in your leadership style?

d. Why is it important for leaders to take (appropriate) risks?

2. Building a High Performing Culture in Your Organization a. What steps must leaders take to build a learning culture? Include references to course

materials to support your position. b. In what ways is the culture in your current or former organization similar to what Nadella

faced when he took over Microsoft? c. If you wanted to change or realign this culture, where would you begin? d. What would be your biggest challenges? Why?

 

 

 

JWI 510: Leadership in the 21st Century

Assignment 2: Part B

© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This document is subject to change based on the needs of the class. JWI 510 – Assignment 2B (1208) Page 2 of 5

 

3. Channeling Conflict a. In what ways did Nadella embrace conflict in his role as leader? b. How should leaders determine which conflicts to embrace and which conflicts to avoid, and

once they make that decision, what can they do to encourage a positive resolution to the conflict? Include references to course materials to support your position.

c. What are some of the biggest potential areas of conflict within your own organization? d. How well do you and your organization handle conflict now? Explain

4. Effective Communication

a. What were the biggest communicative barriers that Nadella faced in creating “one Microsoft”? b. What tools and communication practices are most useful to leaders in building teams that

embrace a common vision? Include references to course materials to support your position. c. Are these barriers unique to large corporations, or do all organizations face them? d. Do they occur in your own organization? Explain.

5. Fostering Diversity and Learning

a. How did Nadella seek to enhance diversity at Microsoft? b. Why is diversity – in terms of culture, experience, background, and viewpoint – so important for

an organization? Include references to course materials to support your position. c. What are some risks or obstacles to instilling more diversity? d. What steps can you take to make your organization stronger by bringing in more diversity?

6. Building a Learning Organization

a. What did Nadella do to transform his team from “know-it-alls” to “learn-it-alls”? b. Jack has said that to be an effective leader, you have to be confident enough to ask a lot of

questions and not be afraid of looking like the dumbest person in the room. i. How can leaders promote a hunger for learning in their teams? ii. How can leaders support team members who may be too afraid to ask questions or

challenge the status quo? Include references to course materials to support your position.

c. On the “knowledge-learning” spectrum, where does your organization fit? d. As an MBA student, especially if you have been out of school for a long time, what does a

“learn-it-all” mindset mean to you? What will you do to embrace it?

Identify at least two academic and at least two professional individuals or teams to collaborate with to be successful in your MSN program and as a practicing nurse.
  • Identify at least two academic and at least two professional individuals or teams to collaborate with to be successful in your MSN program and as a practicing nurse.
  • Explain why you selected these individuals and/or teams and how they will support your success in the MSN program and as a practicing nurse.
Define and explain nursing informatics and highlight the role of a nurse leader as a knowledge worker.

Assignment 1 WEEK 1

 

The term “knowledge worker” was first coined by management consultant and author Peter Drucker in his book,  The Landmarks of Tomorrow (1959). Drucker defined knowledge workers as high-level workers who apply theoretical and analytical knowledge, acquired through formal training, to develop products and services. Does this sound familiar?

Nurses are very much knowledge workers. What has changed since Drucker’s time are the ways that knowledge can be acquired. The volume of data that can now be generated and the tools used to access this data have evolved significantly in recent years and helped healthcare professionals (among many others) to assume the role of knowledge worker in new and powerful ways.

In this Assignment, you will consider the evolving role of the nurse leader and how this evolution has led nurse leaders to assume the role of knowledge worker. You will prepare a PowerPoint presentation with an infographic (graphic that visually represents information, data, or knowledge. Infographics are intended to present information quickly and clearly.) to educate others on the role of nurse as knowledge worker.

Reference: Drucker, P. (1959). The landmarks of tomorrow. New York, NY: HarperCollins Publishers.

 

To Prepare:

· Review the concepts of informatics as presented in the Resources.

· Reflect on the role of a nurse leader as a knowledge worker.

· Consider how knowledge may be informed by data that is collected/accessed.

The Assignment:

· Explain the concept of a knowledge worker.

· Define and explain nursing informatics and highlight the role of a nurse leader as a knowledge worker.

· Include one slide that visually represents the role of a nurse leader as knowledge worker.

· Your PowerPoint should Include the hypothetical scenario you originally shared in the Discussion Forum. Include your examination of the data that you could use, how the data might be accessed/collected, and what knowledge might be derived from that data. Be sure to incorporate feedback received from your colleagues’ responses.

 

RESOURCES

· McGonigle, D., & Mastrian, K. G. (2022).  Nursing informatics and the foundation of knowledge (5th ed.). Jones & Bartlett Learning.

· Chapter 1, “Nursing Science and the Foundation of Knowledge” (pp. 7–17)

· Chapter 2, “Introduction to Information, Information Science, and Information Systems” (pp. 21–32)

· Chapter 3, “Computer Science and the Foundation of Knowledge Model” (pp. 35–64)

· Nagle, L., Sermeus, W., & Junger, A. (2017).   Evolving Role of the Nursing Informatics Specialist  Links to an external site. . In J. Murphy, W. Goosen, &  P. Weber  (Eds.),  Forecasting Competencies for Nurses in the Future of Connected Health (212-221). Clifton, VA: IMIA and IOS Press. Retrieved from https://serval.unil.ch/resource/serval:BIB_4A0FEA56B8CB.P001/REF

· Sweeney, J. (2017).  Healthcare informatics  Links to an external site. .  Online Journal of Nursing Informatics, 21(1).

· Walden University, LLC. (Producer). (2018).  Health Informatics and Population Health: Trends in Population Health [Video file]. Baltimore, MD: Author.

blic Health Informatics Institute. (2017).  Public Health Informatics: “translating” knowledge for health  Links to an external site.  [Video file]. Retrieved from https://www.youtube.com/watch?v=fLUygA8Hpfo

Explain two strategies that you, as an advanced practice nurse, would use to guide your decision making in this scenario, including whether you would disclose your error.

ETHICAL AND LEGAL IMPLICATIONS OF PRESCRIBING DRUGS

 

Scenario 1: A 16-year-old boy comes to clinic with chief complaint of sore throat for 3 days. Denies fever or chills. PMH negative for recurrent colds, influenza, ear infections or pneumonias. NKDA or food allergies. Physical exam reveals temp of 99.6 F, pulse 78 and regular with respirations of 18. HEENT normal with exception of reddened posterior pharynx with white exudate on tonsils that are enlarged to 3+. Positive anterior and posterior cervical adenopathy. Rapid strep test performed in office was positive. His HCP wrote a prescription for amoxicillin 500 mg po q 12 hours x 10 days disp #20. He took the first capsule when he got home and immediately complained of swelling of his tongue and lips, difficulty breathing with audible wheezing. 911 was called and he was taken to the hospital, where he received emergency treatment for his allergic reaction.

 

Write a 2- to 3-page paper that addresses the following:

· Explain the ethical and legal implications of the scenario you selected on all stakeholders involved, such as the prescriber, pharmacist, patient, and patient’s family.

· Describe strategies to address disclosure and nondisclosure as identified in the scenario you selected. Be sure to reference laws specific to your state.

· Explain two strategies that you, as an advanced practice nurse, would use to guide your decision making in this scenario, including whether you would disclose your error. Be sure to justify your explanation.

· Explain the process of writing prescriptions, including strategies to minimize medication errors.

explain the impact you believe the continued evolution of nursing informatics as a specialty and/or the continued emergence of new technologies might have on professional interactions.

INTERACTION BETWEEN NURSE INFORMATICISTS AND OTHER SPECIALISTS

Nature offers many examples of specialization and collaboration. Ant colonies and bee hives are but two examples of nature’s sophisticated organizations. Each thrives because their members specialize by tasks, divide labor, and collaborate to ensure food, safety, and general well-being of the colony or hive.

Of course, humans don’t fare too badly in this regard either. And healthcare is a great example. As specialists in the collection, access, and application of data, nurse informaticists collaborate with specialists on a regular basis to ensure that appropriate data is available to make decisions and take actions to ensure the general well-being of patients.

In this Discussion, you will reflect on your own observations of and/or experiences with informaticist collaboration. You will also propose strategies for how these collaborative experiences might be improved.

 

Post a description of experiences or observations about how nurse informaticists and/or data or technology specialists interact with other professionals within your healthcare organization. Suggest at least one strategy on how these interactions might be improved. Be specific and provide examples. Then, explain the impact you believe the continued evolution of nursing informatics as a specialty and/or the continued emergence of new technologies might have on professional interactions.

 

RESOURCES

 

· McGonigle, D., & Mastrian, K. G. (2022).  Nursing informatics and the foundation of knowledge (5th ed.). Jones & Bartlett Learning.

· Chapter 25, “The Art of Caring in Technology-Laden Environments” (pp. 595–607)

· Chapter 26, “Our Expanding Realities” (pp. 611–624)

· Mosier, S., Roberts, W. D., & Englebright, J. (2019). A Systems-Level Method for Developing Nursing Informatics Solutions:  The Role of Executive Leadership  Links to an external site. .  JONA: The Journal of Nursing Administration,  49(11), 543-548.

· Ng, Y. C., Alexander, S., & Frith, K. H. (2018).  Integration of Mobile Health Applications in Health Information Technology Initiatives  Links to an external site. : Expanding Opportunities for Nurse Participation in Population Health.  CIN: Computers, Informatics, Nursing,  36(5), 209-213.

· Sipes, C. (2016). Project management:  Essential skill of nurse informaticists  Links to an external site. .  Studies in Health Technology and Informatics, 225, 252-256.

describe at least one potential challenge or risk of using big data as part of a clinical system and explain why.

BIG DATA RISKS AND REWARDS

When you wake in the morning, you may reach for your cell phone to reply to a few text or email messages that you missed overnight. On your drive to work, you may stop to refuel your car. Upon your arrival, you might swipe a key card at the door to gain entrance to the facility. And before finally reaching your workstation, you may stop by the cafeteria to purchase a coffee.

From the moment you wake, you are in fact a data-generation machine. Each use of your phone, every transaction you make using a debit or credit card, even your entrance to your place of work, creates data. It begs the question: How much data do you generate each day? Many studies have been conducted on this, and the numbers are staggering: Estimates suggest that nearly 1 million bytes of data are generated every second for every person on earth.

As the volume of data increases, information professionals have looked for ways to use big data—large, complex sets of data that require specialized approaches to use effectively. Big data has the potential for significant rewards—and significant risks—to healthcare. In this Discussion, you will consider these risks and rewards.

 

BY DAY 3 OF WEEK 5

Post a description of at least one potential benefit of using big data as part of a clinical system and explain why. Then, describe at least one potential challenge or risk of using big data as part of a clinical system and explain why. Propose at least one strategy you have experienced, observed, or researched that may effectively mitigate the challenges or risks of using big data you described. Be specific and provide examples.

 

RESOURCES

 

· McGonigle, D., & Mastrian, K. G. (2022).  Nursing informatics and the foundation of knowledge (5th ed.). Jones & Bartlett Learning.

· Chapter 22, “Data Mining as a Research Tool” (pp. 537-558)

· Chapter 24, “Bioinformatics, Biomedical Informatics, and Computational Biology” (pp. 581-588)

· Glassman, K. S. (2017).  Using data in nursing practice  Links to an external site. . American Nurse Today, 12(11), 45–47. Retrieved from https://www.americannursetoday.com/wp-content/uploads/2017/11/ant11-Data-1030.pdf

· Thew, J. (2016, April 19).  Big data means big potential, challenges for nurse execs   Links to an external site. . Retrieved from https://www.healthleadersmedia.com/nursing/big-data-means-big-potential-challenges-nurse-execs

· Wang, Y., Kung, L., & Byrd, T. A. (2018).  Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations  Links to an external site. .  Technological Forecasting and Social Change, 126(1), 3–13.

 

· Walden University, LLC. (Executive Producer). (2012).  Data, information, knowledge and wisdom continuum  Links to an external site.  [Multimedia file]. Baltimore, MD: Author. Retrieved from http://cdn-media.waldenu.edu/2dett4d/Walden/NURS/6051/03/mm/continuum/index.html

· Walden University, LLC. (Producer). (2018).  Health Informatics and Population Health: Analyzing Data for Clinical Success [Video file]. Baltimore, MD: Author.

explain which healthcare technology trends you believe are most promising for impacting healthcare technology in nursing practice and explain why.

HEALTHCARE INFORMATION TECHNOLOGY TRENDS

Throughout history, technological advancements have appeared for one purpose before finding applications elsewhere that lead to spikes in its usage and development. The internet, for example, was originally developed to share research before becoming a staple of work and entertainment. But technology—new and repurposed—will undoubtedly continue to be a driver of healthcare information. Informaticists often stay tuned to trends to monitor what the next new technology will be or how the next new idea for applying existing technology can benefit outcomes.

In this Discussion, you will reflect on your healthcare organization’s use of technology and offer a technology trend you observe in your environment.

 

To Prepare:

· Reflect on the Resources related to digital information tools and technologies.

· Consider your healthcare organization’s use of healthcare technologies to manage and distribute information.

· Reflect on current and potential future trends, such as use of social media and mobile applications/telehealth, Internet of Things (IoT)-enabled asset tracking, or expert systems/artificial intelligence, and how they may impact nursing practice and healthcare delivery.

BY DAY 3 OF WEEK 6

Post a brief description of general healthcare technology trends, particularly related to data/information you have observed in use in your healthcare organization or nursing practice. Describe any potential challenges or risks that may be inherent in the technologies associated with these trends you described. Then, describe at least one potential benefit and one potential risk associated with data safety, legislation, and patient care for the technologies you described. Next, explain which healthcare technology trends you believe are most promising for impacting healthcare technology in nursing practice and explain why. Describe whether this promise will contribute to improvements in patient care outcomes, efficiencies, or data management. Be specific and provide examples.

 

 

RESOURCES

· McGonigle, D., & Mastrian, K. G. (2022).  Nursing informatics and the foundation of knowledge (5th ed.). Jones & Bartlett Learning.

· Chapter 14, “The Electronic Health Record and Clinical Informatics” (pp. 293–316)

· Chapter 15, “Informatics Tools to Promote Patient Safety, Quality Outcomes, and Interdisciplinary Collaboration” (pp. 323–349)

· Chapter 16, “Patient Engagement and Connected Health” (pp. 357–378)

· Chapter 17, “Using Informatics to Promote Community/Population Health” (pp. 383–397)

· Chapter 18, “Telenursing and Remote Access Telehealth” (pp. 403–432)

·  Dykes, P. C., Rozenblum, R., Dalal, A., Massaro, A., Chang, F., Clements, M., Collins, S. …Bates, D. W. (2017).  Prospective evaluation of a multifaceted intervention to improve outcomes in intensive care: The Promoting Respect and Ongoing Safety Through Patient Engagement Communication and Technology Study  Download Prospective evaluation of a multifaceted intervention to improve outcomes in intensive care: The Promoting Respect and Ongoing Safety Through Patient Engagement Communication and Technology Study.  Critical Care Medicine, 45(8), e806–e813. doi:10.1097/CCM.0000000000002449

· HealthIT.gov. (2018c).  What is an electronic health record (EHR) ? Links to an external site. Retrieved from  https://www.healthit.gov/faq/what-electronic-health-record-ehr

· Rao-Gupta, S., Kruger, D. Leak, L. D., Tieman, L. A., & Manworren, R. C. B. (2018).  Leveraging interactive patient care technology to Improve pain management engagement Links to an external site. .  Pain Management Nursing, 19(3), 212–221.

· Skiba, D. (2017).  Evaluation tools to appraise social media and mobile applications Links to an external site. .  Informatics, 4(3), 32–40.

· Walden University, LLC. (Producer). (2018).  Public Health Informatics [Video file]. Baltimore, MD: Author.