Public interest and ethics essay

You need to select and to read (1) two articles on the public interest, and (2) two articles on ethics from the following list, as well as (3) review one of the Codes of Ethics identified.
Your essay must be in your own words with in-text references as appropriate and a reference list at the end of the essay. References must be in APA style.ÿ
After reading your selected articles, compose an essay that addresses the following:
Describe and discuss the conceptions of the public interest and ethics from the articles read and one of the codes of ethics posted.
Provide your composite understanding of the public interest and ethics.
Using these conceptions, convey how you see the public interest and ethics relating to the management of a public agency with which you are familiar.
ÿPlease ensure your name is on your essay and identify which articles and the code you chose to discuss in brackets next to your name (e.g., Bob Miller [E1, E4, P3, P5, & C1]). Essays are to be typed, double-spaced, with one-inch margins (left, right, top, bottom), and 12-point type. Use standard indented paragraphs and do not insert extra lines between paragraphs. Essays are to be no shorter that three full pages and no longer than four full pages for full credit consideration. (include the reference page)ÿ
Ethics Articles (Student choice of two articles)
E1: Dubnick, M. J. (2003). Accountability and ethics: Reconsidering the relationships. International Journal of Organization Theory and Behavior, 6(3), 405-441.
E2: Feldheim, M. A., & Johnson, G. (2004). Normative education: Putting the public servant in public service. Global Virtue Ethics Review, 5(3), 7-29.
E3: Hanbury, G. L. (2004). A ?pracademic?s perspective of ethics and honor: Imperatives for public service in the 21st century! Public Organization Review, 4(3), 187-204.
E4: Kernaghan, K. (2003). Integrating values into public service: The values statement as centerpiece. Public Administration Review, 63(6), 711-719.
E5: Limerick, B. (2003). Women?s voices on developing an ethical public service. Gender in Management, 18(8), 398-405.
Public Interest Articles (Student choice of two articles)
PI: Denhardt, R. B., & Denhardt, J. V. (2000). The new public service: Serving rather than steering. Public Administration Review, 60(6), 549-559.
P2: King, C. S., Feltey, K. M., & Susel, B. O. (1998). The question of participation: Toward authentic public participation in public administration. Public Administration Review, 58(4), 317-326.
P3: Lewis, C. W. (2006). In pursuit of the public interest. Public Administration Review, 66(5), 694-701.
P4: Schubert, G. A., Jr. (1957). ?The public interest? in administrative decision-making: theorem, theosophy, or theory? American Political Science Review, 51(2), 346- 368.
P5: Staats, E. B. (1988). Public service and the public interest. Public Administration Review, 48(2), 601-605.
Codes of Ethics URLs:
C1: American Society of Public Administration Code of Ethics (Available on Blackboard)
C2: International City/County Managers Association Code of Ethics (Available on Blackboard)
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World war ii | History homework help

Step 1: Watch ? ?Memory of the Camps? online
ÿStep 2: Read ? ?A People?s War?? from A People?s Historyÿ
Step 3: Watch ? ?On Our Watch? onlineÿ
Step 4: Complete the Discussion Board Discussion Prompt: Fifty one years ago camera crews with the British and American armies entered the Nazi death camps and filmed the horror they found there. For decades that film was stored in the archives of the Imperial War Museum in London. The documentary was unfinished with missing sound tracks. But the directors, including Alfred Hitchcock, had developed a script to go with the pictures. Frontline presented that film unedited, as close as possible to what the producers intended over a halfcentury ago. They made it as a document to serve our collective memory. After viewing ?Memory of the Camps,? how has your understanding of World War II changed? What are your thoughts surrounding this genocide that claimed the lives of nearly 12 million ?undesirables? (including not only Jews, but also, Africans, Asians, the physically and mentally challenged, homosexuals, gypsies, and on and on the list could go of all the groups singled out by Hitler and the Third Reich) from throughout the European continent? By the end of the war, as stated in the film, ?the dead [had] been buried. It remains for us to care for these, the living. It ÿremains for us to hope that Germans may help mend what they have broken, and cleanse what they have befouled. Thousands of German people were made to see for them- selves, to bury the dead, to file past the victims. This was the end of the journey they had so confidently begun in 1933. Twelve years? No, in terms of barbarity and brutality they had traveled backwards for 12,000 years. Unless the world learns the lesson these pictures teach, night will fall. But, by God’s grace, we who live will learn.? The world vowed “never again” after the genocide in World War II, and again in Rwanda and the atrocities in Srebrenica, Bosnia. Then came Darfur. Over the past four years, at least 200,000 people have been killed, 2.5 million driven from their homes, and mass rapes have been used as a weapon in a brutal campaign – supported by the Sudanese government – against civilians in Darfur. Have we learned?
Link of the Video- https://www.pbs.org/wgbh/frontline/film/memory-of-the-camps/
Link of the Video2- https://www.pbs.org/wgbh/frontline/film/darfur/
Link of the article- http://libcom.org/a-peoples-history-of-the-united-states-howard-zinn/16-a-peoples-war

Piano critique | English homework help

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There are two recital critiques to submit via Canvas during the semester This is the first one ÿEach should be 750??1000 words long. ÿ(This assignment description, for example has 867 words)
Critiques should be based on Youtube recital performances selected by your instructor
Your critique should include the following elements:
ú ÿÿÿÿÿÿÿThe date, time and location of the recital–or the date and time you watched the performance on youtube.
ú ÿÿÿÿÿÿÿThe name of the performer
ú ÿÿÿÿÿÿÿThe names and dates of the pieces performed, and the names of the composers who wrote those pieces.
ú ÿÿÿÿÿÿÿDid any of the pieces have individual movements (smaller sections) listed on the program?
ú ÿÿÿÿÿÿÿWhat are the meanings of any titles of pieces or titles of movements?
ú ÿÿÿÿÿÿÿCompare the styles of the different pieces on the program. ÿHow do pieces written earlier in time sound different from pieces written later in time? ÿYou should talk about dynamics, tempo, and the ways in which the piano is used. ÿIs the piano used to make song-like melodies, or is it being used for rhythmic effect? ÿAre lots of notes used at the same time, or just a few? ÿAre both rhythm and melody happening at the same time? ÿBe sure to talk about all the pieces on the program.
ú ÿÿÿÿÿÿÿFrom your own knowledge of piano playing so far, describe the physical approach that the performer had to the piano. ÿÿDescribe the performer?s posture, movement, and overall use of their body.
ú ÿÿÿÿÿÿÿWhat parts of the recital did you really like? ÿWhy? ÿBe sure to talk about aspects of the music here?talk about the pieces in terms of melody, rhythm, tempo, dynamics and so on. ÿYou can also talk about the performer?s interpretation.
ú ÿÿÿÿÿÿÿWhat parts of the recital did you enjoy less? ÿWhy? Again, be sure to give details about the music and the performer.
ú ÿÿÿÿÿÿÿOne of the main jobs of a pianist is to make sure that the audience can hear the melody (when there is one)?even when there are lots of other things happening in the music. ÿHow did this pianist succeed in the pieces on this program?
These critiques will be graded as follows:
Clarity of writing: ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ5 points
Details of recital and performer: ÿÿÿÿÿÿÿ5 points
Discussion of compositional style
(critique of the music): ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ10 points
Discussion of the performance
(critique of the performer): ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ10 points
This is about your ideas, and your reaction to the recital. ÿEverything that appears in your critique should be in your own words. ÿThis is a critique, not a research paper?you should really not need to borrow (even with attribution) from anywhere. ÿIf you use a music dictionary or website to provide translations or meanings for piece or movement titles, be sure to give this information in a footnote. ÿStealing words from anywhere is plagiarism.ÿ
link: Yuja Wang Piano Recital in Chiasso, Switzerland 2012 https://www.youtube.com/watch?v=YpaAk_xWJq8ÿ

Critical review of music recording

600 wordsThe mirror image of the “world music” phenomenon described in Topic A is the appropriation of Western musical instruments, sounds, structures, and styles by musicians whose cultural origins are outside the West. Recording by such musicians — also frequently referred to generically as “world beat,” “ethno pop,” or “world pop” — raise issues that are the obverse of those listed under topic A. For example:
1. Do musicians from non-Western cultures tend to sell their own musical traditions short when they merge these traditions with Western styles and techniques, usually in a pop or jazz groove?
2. Can music remain “traditional” while incorporating elements of Western musical modernity? What are the criteria for classification as “traditional” music?
3. Does the commercial success of fusion recordings tend to undermine the cultural authority of more traditional musicians in the non-Western countries from which these projects emerge?
4. Do these projects tend to produce music that wears well with time, or does the music appear in hindsight to have been slapped together quickly as a response to the music industry’s hunger for fads and novelty?
5. Even though native musicians are ostensibly in control of the projects, do they invariably end up being exploited by the entertainment business? (i.e., recruited, recorded, and rejected as soon as they fail to meet marketing goals).
The Assignment:
Choose a recording from the attached list or a recording not on the list that meets the following criteria (if the recording you choose is not on the list, please let me know what it is):
ÿPage 3 of 5
? The featured artist is either from outside the United States or has musical roots in a style or repertory outside mainstream American music (e.g., jazz, blues, pop, Anglo folk).
? The recording merges elements of traditional ethnic music with more mainstream musical styles and structures.
Write a critical review of the recording in which you:
1. Offer a concise description of the musical project presented on the recording.
2. Explain how the resources of Western musical traditions (e.g., instruments, styles, textures, cultural references, recording techniques) are merged with those of the featured non-Western tradition(s).
3. Discuss musical, aesthetic, and ethical issues that the recording raises, taking into account the list provided above.
4. Offer your critical judgment about ways in which the project succeeds or fails as music and as an exercise in developing cross-cultural understanding and relationships.
Recording
? “Dead Man Walking” soundtrack album: cuts by Nusrat Fateh Ali Khan with
Eddie Vedder

Response 10 | Marketing homework help

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Giving is a powerful tool for companies and organizations in a calculated public relations program and long-term investing. Most consumers are more likely to buy a product associated with a cause and have a more positive image of a company they believe makes the world a better place.
Corporate Social Responsibility (CSR) is a corporate strategy that looks at how the business can better serve society. These can target moral issues such as environmental protection and animal testing to more ethical acts like charitable fundraisers. The general aim is to improve public relations and the firm?s brand image and act the company acts as a good citizen.
Corporate Philanthropy refers to the activities a company voluntarily undertakes to responsibly manage and account for its impact on society. An example of philanthropy is giving money to charity and volunteering.
As per Marconi J.(2002), Cause marketing is the action through which a company, a nonprofit organization, or a similar entity markets an image, a product, a service, or a message for mutual benefit.
Downy fabric softener?s cause marketing program donated thousand of blankets to hospitalized children.
As per Kotler Keller (2009), Cause marketing can build brand awareness, enhance brand image and establish brand credibility, call up brand feelings, create a sense of brand community, and motivates the employee.
The company that impresses me is Starbucks. Only a small number of TV adverts points to a transgender person. Starbucks launched, WhatsYourName in the 2020 campaign that presents the journey of a young trans person changing their name.ÿ
The advert illustrates the story of James, who does not identify with his birth name, Jemma. Drawing on the real-life Starbucks experience (Usually asking customers their name), James finds acceptance and reassurance in his new identity.
Starbucks LGBT+ Channel 4 Diversity Award 2019 | Every name?s a story (Extended Version)
For the profit brand;
Climate change represents significant immediate and long-term risks to coffee farmers worldwide. Starbucks has incorporated agricultural methods into its products. Practices that help reduce emissions, improve carbon storage through shade and conservation areas, and proactively manage climate risks from pests and disease.
The Charity;
In 2020, the Starbucks Foundation donated one million dollars to Neighborhood Grants to promote racial equality.
My hypothetical company is selling wall art.
For the profit brand,ÿ
My company is using paperless invoices to help the environment.
For the Charity,
My company is donating ten percent of the profit of each purchase to Support American Art.
I choose this community because it has focused on infusing the arts into all places of American society. This community serves and leads diverse organizations and individuals who cultivate and support America?s arts and arts education.
My consumers are involved as ten percent of their purchases will be donated to this community.
-Marconi, J. (2002). Cause Marketing?: Build Your Image and Bottom Line Through Socially Responsible Partnerships, Programs, and Events. Kaplan Publishing.
-Kotler Keller,(2009) A framework for marketing management.

Comment 1 ( leane) | Nursing homework help

I am currently treating a child that is immobile.ÿ I provide care to her in multiple ways, but one specific way is ulcer prevention.ÿ When I first started treating her, she had a stage 1 ulcer.ÿ Treatment included wound care with antiseptics.ÿ When I treated her, I was given a prescription and I investigated what the benefits of this ointment was on ulcers. I always like to inform myself and make sure the doctor has prescribed what is best and most effective for my patients.ÿ An example of implementing EBD and its effects on ulcers, would be the article Antibiotics and antiseptics for pressure ulcers by Christie, Dumville, Goto, Tanner, Moore, and Norman. When applying EBP practice, I can consider whether to use antiseptics and/or antimicrobial treatment. In doing so, I research the effects and outcome on both types of treatments. ÿPer Christie, Dumville, Goto, Tanner, Moore, and Norman (2016) when comparing both of ointments on ulcers, ?There was no consistent evidence of a benefit to using any particular antimicrobial treatment for pressure ulcers. However, there was some limited evidence that more ulcers healed when treated with some types of alternative dressings without antimicrobial properties than when treated with povidone iodine?. This research can be used by myself and nurses to treat ulcers, avoid unnecessary procedures, be a voice to our patients and physicians, and explore other possibilities of treatments of ulcers.
ÿÿÿÿ According to Youngblut and Brooten (2001) ?Evidence-based practice (EBD) provides opportunities for nursing care to be more individualized, more effective, streamlined, and dynamic, and to maximize effects of clinical judgment.? Evidence based practices are the latest advances and knowledge developments, not supporting existing practices. In addition, it includes nurses being active and taking part in the clinical data and application of evidence.ÿ In my opinion, applying EBD in practice will increase the value and reputation of nurses.ÿ One way nurses can promote evidence based research is to be an ?opinion leader? (Flodgren , Parmelli , Doumit , Gattellari , O’Brien , Grimshaw , Eccles 2011).
Flodgren,ÿG., Parmelli,ÿE., Doumit,ÿG., Gattellari,ÿM., O’Brien,ÿM., Grimshaw,ÿJ., & Eccles,ÿM. (2011). Effectiveness of the use of local opinion leaders to promote evidence-based practice and improving patient outcomes. Cochrane. Retrieved from http://www.cochrane.org/CD000125/EPOC_effectiveness-of-the-use-of-local-opinion-leaders-to-promote-evidence-based-practice-and-improving-patient-outcomes
Norman,ÿG., Dumville,ÿJ.ÿC., Moore,ÿZ.ÿE., Tanner,ÿJ., & Christie,ÿJ. (2015). Antibiotics and antiseptics for pressure ulcers. Protocols, 12(4), 468-76. doi:10.1002/14651858.cd011586
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Comprehensive problem 5the gilster company

COMPREHENSIVE PROBLEM 5The Gilster Company
QuestionCOMPREHENSIVE PROBLEM 5The Gilster CompanyThe Gilster Company, a machine tooling firm, has several plants. One plant, located in St. Falls, Minnesota, uses a job order costing system for its batch production processes. The St. Falls plant has two departments through which most jobs pass. Plantwide overhead, which includes the plant manager?s salary, accounting personnel, cafeteria, and human resources, is budgeted at $250,000. During the past year, actual plantwide overhead was $240,000. Each department?s overhead consists primarily of depreciation and other machine-related expenses. Selected budgeted and actual data from the St. Falls plant for the past year are as follows:
For the coming year, the accountants at St. Falls are in the process of helping the sales force create bids for several jobs. Projected data pertaining only to job no. 110 are as follows:
Instructions
Assume the St. Falls plant uses a single plantwide overhead rate to assign all overhead (plantwide and department) costs to jobs. Use expected total direct labor hours to compute the overhead rate. What is the expected cost per unit produced for job no. 110?
Recalculate the projected manufacturing costs for job no. 110 using three separate rates: one rate for plantwide overhead and two separate department overhead rates, all based on machine-hours.
The sales policy at St. Falls dictates that job bids be calculated by adding 40 percent to total manufacturing costs. What would be the bid for job no. 110 using (1) the overhead rate from parta and (2) the overhead rate from part b? Explain why the bids differ. Which of the overhead allocation methods would you recommend and why?
Page 952Using the allocation rates in part b, compute the under- or overapplied overhead for the St. Falls plant for the year. Explain the impact on net income of assigning the under-or overapplied overhead to cost of goods sold rather than prorating the amount between inventories and cost of goods sold.
A St. Falls subcontractor has offered to produce the parts for job no. 110 for a price of $12 per unit. Assume the St. Falls sales force has already committed to the bid price based on the calculations in part b. Should St. Falls buy the $12 per unit part from the subcontractor or continue to make the parts for job no. 110 itself?
Would your response to part e change if the St. Falls plant could use the facilities necessary to produce parts for job no. 110 for another job that could earn an incremental profit of $20,000?
If the subcontractor mentioned in part e is located in Mexico, what additional international environmental issues, other than price, will Gilster and St. Falls management need to evaluate?
If Gilster Company management decides to undertake a target costing approach to pricing its jobs, what types of changes will it need to make for such an approach to be successful?

9 social work – core competencies

Review the nine CSWE core competencies listed below explain each and give an example of each: ÿ
Program Learning Outcome (PLO) (CSWE Core Competencies):
Competency 1: Demonstrate Ethical and Professional Behavior
Competency 2: Engage Diversity and Difference in Practice
Competency 3: Advance Human Rights and Social, Economic, and Environmental Justice
Competency 4: Engage in Practice-informed Research and Research-informed Practice
Competency 5: Engage in Policy Practice
Competency 6: Engage with Individual, Families, Groups, Organizations, and Communitiesÿ
Competency 7: Assess Individuals, Families, Groups, Organizations, and Communitiesÿ
Competency 8: Intervene with Individuals, Families, Groups, Organizations, and Communities
Competency 9: Evaluate Practice with Individuals, Families, Groups, Organizations, and Communities
Student Learning Outcomes
Upon completion of the course, students are expected to:
1. Understand the profession?s history, its mission, and the roles and responsibility of the profession. (Competency 1)
2. Demonstrate knowledge of the definition of generalist practice and be able to discuss the competencies and practice behaviors of the profession (Competency 1)
3.Demonstrate knowledge and recognition of the purpose of social work code of ethics as well as relevant regulations, policies, and laws that may impact practice at the micro, mezzo, and macro levels of social work practice. (Competency 1,5)
4. Recognize personal values and the distinction between personal and professional values. (Competency 1)
5. Understand the importance of life-long learning and update knowledge and skills to ensure they are relevant and effective. (Competency 1)
6. Demonstrate knowledge of the roles of the National Association of Social Workers, National Association of Black Social Workers, Baccalaureate Program Directors, and the Council on Social Work Education in maintaining and strengthening social work. (Competency 1).
7. ÿUnderstand the importance of diversity and difference in shaping life experiences and working with clients. (Competency 2)
8. ÿDemonstrate knowledge of poverty conditions because of oppressive structural barriers, unwise laws, and the customs of society. (Competency 3)
9. ÿDemonstrate an ability to apply critical thinking, problem solving, and effective oral and written communication, and the use of technology to facilitate social work practice. (Competency 1, 4)
10. Demonstrate varied strategies necessary to engage social work practice with clients and constituencies, including individuals, families, groups, organizations, and communities. (Competency 6)
11. Acquire knowledge as to how personal experiences may affect one?s ability in decision-making and impact assessment of clients at all levels of social work practice. (Competency 7)
12. Demonstrate knowledge of evidence-informed interventions to achieve goals of helping individual, families, groups, organizations, and communities. (Competency 8)
13. Acquire knowledge of appropriate methods for evaluating outcomes in social work practice with individuals, families, groups, organizations, and communities. (Competency 9)

Java application – product and inventory

Reading
Chapter 9 of the textMoodle: Class Coding StyleJava Classes
Java Application – Product and Inventory
Product.java
Create a class to encapsulate the data and behavior of a product in a store’s inventory. The class should have the following data for an inventory item:
Product Number – StringDescription – StringQuantity on hand – intProduct Price – double
Use appropriate access modifiers when defining the data
Code accessor and mutator (get and set) methods for all class instance variables. Be sure to follow the class style and use _ as the name for the parameter corresponding to the class instance variable. (Note the ?_? starting the parameter name.)
If the product number or description is blank, or the values passed for the quantity or price are not valid, leave the associated instance variable unchanged.
Create a class method to calculate and return the total amount for the product based on the quantity on hand and the product price.
Use appropriate modifiers when creating the methods
Inventory.java
The main method in this class should create an instance of Product. It should then read inventory information from a text file named Inventory.txt and use the class mutators to put the information into the Product object. The Product object should then be passed to a method to display product information using the class accessors and member method.
The Inventory.txt file contains colon delimited fields for the product number, description, quantity on hand, and the product price for each inventory item. Upload this file from Moodle and use it in your application.
The program output should appear as shown here
Grading Rubric
Product.java
? Correct File Name (Product.java) – case sensitive? Correct Class Name (Product) – case sensitive? Correct Style – comments? Correct Style – indentation? Correct Style – White Space? Correct Style – Mutator parameters? Free of syntax errors? Private data for product number, description, quantity and price? Public accessors for product number, description, quantity and price? public mutators for product number, description, quantity and price? Validate input in mutators? public member method to return product inventory value
Inventory.java
? Correct File Name (Product.java) – case sensitive? Correct Class Name (Product) – case sensitive? Correct Style – comments? Correct Style – indentation? Correct Style – White Space? Free of syntax errors? Creating Product object? Reading product information from Inventory.txt file and using mutators to set product data into object? Pass product object to method to display report? Use Accessor methods in your method to display product information
Upload
Upload Product.java and Inventory.java into Moodle Assignment 11 Submission

Wk 11 socw 8205 discussion 1: hospice social work | SOCW 8205 – Medical Social Work II | Walden University

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WK 11 socw 8205 Discussion 1: Hospice Social Work
Hospice is a concept of care that does not accelerate death or prolong life. It provides support and comfort to patients and caregivers in the face of a terminal illness that is no longer responding to standard medical treatment. Hospice services are delivered by a specialized team of health care professionals to provide comfort and dignity to patients in their last days of life. Social workers are an integral part of any hospice team. The burden of working with individuals at the end of life can be significant for members of a hospice team who are confronted with death on a daily basis. Hospice social workers in particular must be mindful of issues of secondary trauma and self-care.
To prepare for this Discussion:
Review this week?s resources. Consider hospice care at the end of life and the different programs providing hospice service. Examine the quality of each program. Think about the emotional burden experienced by a hospice social worker.
Questions in bold then answers 300 to 500 words not including the questions
Post an explanation of the importance of an interdisciplinary team in end-of-life care.ÿ
Briefly describe different programs providing hospice care with regard to team structure and scope of services.
Compare the roles of a social worker on a hospice team in a hospital-based program and in a home hospice program.ÿ
Explain your feelings about the emotionally intense work of hospice care.ÿ
Finally, explain the strategies you might consider to cope with your emotions.
Be sure to support your postings and responses with specific references to the resources and the current literature using appropriate APA format and style and intext citations
Resources
Sanders, S., & Swails, P. (2011). A quest for meaning: Hospice social workers and patients with end-stage dementia. Social Work, 56(2), 129?140.ÿ
Waldrop, D. P., & Meeker, M. A. (2012). Hospice decision making: Diagnosis makes a difference. Gerontologist, 52(5), 686?697.ÿ
Beder, J. (2006). Hospital social work: The interface of medicine and caring. New York, NY: Routledge.
Chapter 5, ?The Hospice Social Worker? (pp. 45?55)
McCoyd, J. L. M., & Kerson, T. S., (Eds.). (2016). Social work in health settings: Practice in context (4th ed.) New York, NY: Routledge.
Chapter 20, ?Geriatric Social Work in a Community Hospital: High-Tough, Low-Tech Work in a High-Tech, Low-Touch Environment? (pp. 249-259)
Gehlert, S., & Browne, T. (Eds.). (2019). Handbook of health social work (3rd ed.). Hoboken, NJ: Wiley.
Chapter 22, ?Pain Management and Palliative Care? (pp. 525-562)
American Cancer Society. (2013) Hospice care. Retrieved from http:/www.cancer.org/acs/groups/cid/documents/webcontent/002868-pdf.pdf
ÿÿCaring Connections. (n.d.). Palliative care questions and answers. Retrieved from http://caringinfo.org/i4a/pages/index.cfm?pageid=3355 ÿ