Develop an evidence-based business case for a proposed service improvement.

Length:   Staged assessment 8000 words equivalent.

It is permissible to exceed the stated word limit by up to 10%, without penalty. Assignments which exceed these limits are liable to be penalised by the deduction of 5 marks per 1000 words excess (e.g. If a 1000 word assignment, 5 marks off for 1101-2000 words, 10 marks off for 2101-3100 words, and so on).

 

 

Specific Guidelines:

 

  • Stage 1 – Complete a justification and mini literature review relating to an issue that requires improvement.

 

  • Stage 2 – Devise an artefact/tool that will improve the identified problem, produce a power point and use the power point to pitch the artefact/tool to peers, service users and lecturers in small groups.

 

  • Stage 3– Critically discuss the leadership and change theories that would be used to support the innovation process. Your work should draw upon key policy drivers, leadership styles, change theory and models, current supporting research studies and should use the required APA referencing format.

 

Learning outcomes

 

By the end of the module, students will be able to:

 

  1. Critically evaluate an identified need for a service specific innovation.
  2. Appraise a range of innovation strategies and models to be used as a framework for decision making.
  3. Develop an evidence-based business case for a proposed service improvement.
  4. Develop an artefact for a proposed service improvement and pitch this in order to evaluate the effectiveness of the innovation.
  5. Justify and critique the decision-making strategies used to develop the service improvement.

 

Further Information

 

Drafts

Please refer to the Faculty Drafts Policy, which can be found on your Programme Page.

 

Confidentiality

Please refer to the Guidelines Relating to the Maintenance of Confidentiality in Assignments, which can be found on your Programme Page.

 

Anonymous Marking

With reference to The Principles and Regulations, Appendix A, the Faculty of Health and Social Care will apply anonymous marking (AM) to all assessed work, where it is practicable to do so.

 

Word count

It is permissible to exceed the stated word limit by up to 10%, without penalty. Assignments which exceed these limits are liable to be penalised by the deduction of 5 marks per 1000 words excess (e.g. If a 1000 word assignment, 5 marks off for 1101-2000 words, 10 marks off for 2101-3100 words, and so on).

 

Please note that, in the Faculty of Health and Social Care, citations in text will be included in the word count for the assessment.

 

 

 

 

Mitigating Circumstances

 

Students wishing to seek an extension to submission, deferral of assessment, information on Late Work Penalties, or extension to registration, should visit: https://portal1.chester.ac.uk/registryservices/Pages/student-mitigatingcircumstances.aspx

 

 

The company wants to create a dedicated sales team of 4 employees with one of these employees promoted to Head of Sales. Analyse and create a visualisation to choose the new sales team and Head of Sales. Explain how you came to this conclusion.

Visualising and Analysing Data Effectively Assignment Produce a report that addresses all the questions listed below. Please submit your report in Microsoft Word (.docx) format and submit an Excel file (.csv) that can be used to verify any analysis. Case study information: You are working for the company “Universal Export” who are a small but established company that has been trading for over 20 years. They import plain garments that are then sold to customers in bulk for customisation. The increase in clients buying directly from overseas companies and importing the clothes themselves is a worrying trend for them. The CEO, Shelia Burns, wants to review the details of the transactions from 2021 so that they can take steps to streamline the business and increase profitability. The board of directors wants to start setting sales targets. They have proposed a target of a 10% increase in profits for the first quarter of 2022 compared to the first quarter of 2021 but they are not sure how realistic this is. There are also company policies that need reviewing in particular they have a smaller mark up on red items as they think these are more unpopular. You have been given data files for their 2021 sales and profits. They have requested that you to create an informative report that will be circulated to the board of directors. You are the first data analyst the company has hired so they want you to explain any analysis and visualisation techniques that you use so they can fully to understand both the process and results. Part 1 (40%): 1) Address any issues in the data set for all the variables. 2) Consider the context of the problem by formulating a big idea. Make assumptions where necessary. Part 2 (60%): 批注 [AC1]: Would it be better to separate tis into two bullet points so that it is clear that this is two separate questions? 批注 [LH2R1]: They need this more for the big idea question but yes good idea to space it out. 1) Create a monthly profit forecast for the first quarter of 2022 and make an appropriate visualisation. Comment on the accuracy of the forecast you provide. 2) The company wants further insights so that they can review their policy of having a lower mark up on products with the colour of red. Analyse the data and create a visualisation to show if this policy should still be in place. 3) The company wants to create a dedicated sales team of 4 employees with one of these employees promoted to Head of Sales. Analyse and create a visualisation to choose the new sales team and Head of Sales. Explain how you came to this conclusion. Your report should use tables and figures as appropriate as well as text to present your findings. You can use screenshots of your Excel book to help with any explanations. No appendices are required, and any material provided in appendices will not contribute to the final mark. The number of words in the Word file should not exceed 2500 words in total. The assignment does not require the use of academic literature. However, if students support their discussion using evidence or arguments from academic (or nonacademic) sources then the source of information should be acknowledged. In that case a “Reference list” should be included at the end of the coursework, using the University’s referencing guidelines. Weighted Marking Criteria Part 1 Report Presentation: 15% Identification and handling of data issues: 30% Discussion of missing data type/options: 20% Process and formulation of big idea: 35% Weighted Marking Criteria Part 2 Report presentation: 15% Explanation of analysis steps and justification: 25% Results and interpretation: 15% Visualisations: 20% Explanation of Visualisation choice and optimisation: 25% Data File: Universal Export Transactions 批注 [AC3]: It isn’t clear to me if the forecast is daily, monthly, or for the whole quarter? Maybe this is covered already in the lecture, but I haven’t look in detail. 批注 [LH4R3]: good point have changed it to monthly Excel Sheet: Transactions Transaction_ID Unique ID number of transaction Transaction_Date Date of transaction Salesperson ID Unique ID number of salesperson Shipment City City order will ship to Shipment_Country Country order will ship to Product_ID Unique ID number of the product Quantity Amount of a product ordered Product-Cost Cost of company to purchase each item Product_Salesprice The amount the company sells each item for Profit The total profit for the product item on the transaction Excel Sheet: Products Product_ID Unique ID number of product Product Clothing item Colour Colour of item Product_Cost Cost of company to purchase each item Product_Salesprice The amount the company sells each item for Excel Sheet: Salesperson Salesperson_ID Unique ID number of the salesperson Salesperson_Name Name of corresponding salesperson Assignments should be a maximum of 2500 words in length.

What is the legal framework governing intellectual property rights in the United Arab Emirates?
  1. Introduction
    • Project Background

Intellectual Property has a contributed significantly to the rapid development of the United Arab Emirates (UAE) as one of the strongest economies within the Co-operation Council for the Arab States of the Gulf (GCC). Intellectual Property (IP) is conceptualized as the original creation stemming from human intellect such as scientific creations, literary works, technical innovations, or artistic works.[1] On the other hand, Intellectual Property Rights (IPR) refer to the legal rights arising from intellectual property. Stated differently, these are the legal rights that are given and protected by the law to an inventor or innovator, thus providing them with exclusive rights to fully utilize their creation.[2] In the alternative, IPR grant the creator’s assignee exclusive rights, subject to the terms of the assignment, to utilize the invention.[3] They include patents, industrial designs, trademarks, and copyrights.

Intellectual property rights offer protection to the interests of the inventor in the sense that they are ius prohibendi rights.[4] Several scholars agree that the conferment of IPR has several advantages. From the perspective of the licensor, IPRs ensure the creation of new markets, promote the level of competition in the economy, and create an avenue for the generation of revenue.[5] A steady legal framework governing IP also promotes the level of invention in the economy. From the perspective of the IPR owner, protection ensures that the intangible asset is protected from unauthorized intervention or utilization[6], and that there is return on their research and development.[7]

The UAE has an elaborate legal framework governing IP, deriving from both international conventions and legislations. Internationally, the UAE is a member of the Berne Convention for the Protection Literary and Artistic Work (“the Berne Convention”), Paris Convention for the Protection Industrial Property (“the Paris Agreement”), Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS), World Intellectual Property Organization (WIPO) Copyright Treaty, Patent Cooperation Treaty (PCT), and World Intellectual Property Organization (WIPO) Convention. Locally, the UAE has enacted Federal Law No. 7 of 2002, Federal Law No. 37 of 1992 and Federal Law 17 of 2002 to govern copyrights, patents and industrial designs, and trademarks respectively. The purpose of the research project is to determine the extent, to which this elaborates legal framework conclusively protects IP rights of creators within the UAE. Specifically, the legal framework is compared to that of Common Law jurisdictions.

  • Research Questions

This project is guided by the research question: What is the difference in Intellectual Property and Art Laws between the United Arab Emirates (UAE) and Common Law Jurisdictions? To answer this research question, the following research questions will guide the research:

  1. What is the legal framework governing intellectual property rights in the United Arab Emirates?
  2. What is the nature of intellectual property rights within common law jurisdictions?
  3. What are the differences in intellectual property rights protection between the United Arab Emirates and common law jurisdictions?
  4. What are the similarities in intellectual property rights protection between the United Arab Emirates and common law jurisdictions?

[1] Sanjib Bhattacharya and ChandraNath Saha, ‘Intellectual Property Rights: An Overview and Implications in Pharmaceutical Industry’ (2011) 2 Journal of Advanced Pharmaceutical Technology & Research 88.

 

[2] Ibid

 

[3] Ibid

 

[4]Carlos Correa and Jorge E. Viñuales, ‘Intellectual Property Rights as Protected Investments: How Open Are the Gates?’ (2016) 19 Journal of International Economic Law 91.

 

[5]Bhattacharya and Saha (n 1) 90.

[6]Correa and Viñuales (n 2) 92.

 

[7] Bhattacharya and Saha (n 1) 90.

Critically discuss this statement and evaluate the main challenges of such a significant reduction in emissions by 2030 from a destination perspective.

Assessment Task: Management Report

According to the UNWTO (2021), “the future resilience of tourism will depend on the sector’s ability to embrace a low carbon pathway and cut emissions by 50% by 2030”.

Critically discuss this statement and evaluate the main challenges of such a significant reduction in emissions by 2030 from a destination perspective.

 

The main body of the report should include:

  • a clear definition of sustainable tourism development
  • a short analysis of the concept of sustainable tourism development, including a discussion of key milestones in the sustainable development discourse (such as, but not limited to, the Brundtland Report, the Millennium Development Goals, Paris Agreement) and the three-pillar concept.
  • a critical discussion of the UNWTO aim to cut carbon emissions from tourism by 50% by 2030, which should:
  • consider the main sources of carbon emissions in tourism.
  • analyse the environmental, economic and social implications of reaching this aim.
  • evaluate what systems, processes or theories may contribute to the sustainable development of destinations, or pose barriers in its practical implementation.
  • provide specific examples of how destinations around the world are strategically addressing the need to reduce emissions in our industry (you may focus on one destination only or use examples from several destinations).
  • Appropriate academic and other theory to demonstrate concepts and support analysis, discussions and recommendations for future sustainable development.

 

It is important that all of the points above are applied to a tourism context throughout by using contemporary examples.

 

Individual reports should include:

  • Executive Summary (not included in word count)
  • List of Contents
  • Introduction
  • Main body
  • Conclusion
  • Recommendations for tourist industry
  • Reference list including an extensive range of academic text books and journal articles
  • Appendices
Will the new Domestic Abuse Act of 2021 strengthen measures to tackle perpetrators and provide adequate and effective protection for male victims?

Domestic violence in England and Wales has continued to rise despite the efforts of previous laws. Will the new Domestic Abuse Act of 2021 strengthen measures to tackle perpetrators and provide adequate and effective protection for male victims?

 

 

  1. INTRODUCTION

 

Introduction: this should explain your research question and how by answering it you will add to the body of knowledge in the field.

 

The fundamental purpose of this research is to explore and discuss the many types of domestic violence that occur in society against males, the relevant laws in place to prohibit such crimes from happening, and how far the new Domestic Abuse Act improves the effectiveness of the justice system in providing protection for victims of domestic abuse and bringing perpetrators to justice.

 

(The focus needs to be on the law)

 

According to research and the Office for National Statistics, one in every three victims of domestic abuse is a male. In our society, that has always been taboo. This study will strive to determine if the legislation effectively protects male victims. Several flaws and gaps in the law will be exposed, leading to some ideas for correction and solutions so that the law can deal effectively with male victims of domestic abuse.

 

(Make sure to consistently cite authority to substantiate your assertation)

 

  1. DEFINITION

(The Government definition of domestic abuse is:

Any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members regardless of gender or sexuality.)

 

 

3.Domestic Abuse Stereotype

 

(From researching domestic abuse it is evident that the stereotypes of victims are that of women being abused by their male partners. This is apparent from the websites available showing support services for victims of domestic abuse. There are only two charities in England and Wales which are for men specifically who help with male victims of domestic abuse. As the stereotype is that of female victims, there is not much academic research specifically aimed at male victims, and for this reason, this piece of research will focus on the male victims of domestic abuse.)

 

 

4.Types of domestic abuse

 

 

5 Relevant legislation

 

Comment from instructor:“In respect of structure, you could consider the previous law earlier in your report so that you can demonstrate your analysis skills by identifying the ways in which the DAA 2021 has developed this area.”

In the United Kingdom, there is currently no specific offense of “domestic violence” or “domestic abuse.” However, UK law recognizes a broad range of behaviors and actions that are considered to be acts of domestic violence or domestic abuse. The relevant legislation on domestic violence/abuse in the United Kingdom is as follows:

England and Wales

Domestic abuse

Preventing and Combating Violence Against Women and Domestic Violence (Ratification of Convention) Act 2017

Legislation that requires the government to lay a report before each House of Parliament setting out the steps required to be taken to enable the United Kingdom to ratify the Istanbul Convention and the timescale within which the government would expect the United Kingdom to be able to ratify the Convention.

Family Law Act 1996 (as amended by the Domestic Violence, Crime and Victims Act2004)

Legislation that enables victims of domestic abuse to apply to the family courts for civil orders (i.e., non-molestation and occupation orders).

Section 76, Serious Crime Act  2015

Legislation that criminalizes coercive and controlling behavior by a family member.

Protection from Harassment Act 1997

Legislation that criminalizes stalking and harassment.

Sexual Offences Act 2003

Legislation that criminalizes sexual offenses, including marital rape.

Domestic Violence, Crime and Victims Act 2004

Legislation that amends the Family Law Act 1996, the Protection from Harassment Act 1997, the Protection from Harassment (Northern Ireland) Order 1997 and the Criminal Justice Act 2003 to make provision in respect of various offenses relating to domestic violence including the offense of causing or allowing the death a child or vulnerable adult.

Domestic Violence, Crime and Victims (Amendment) Act 2012

Legislation that amends the Domestic Violence, Crime and Victims Act 2004 to cover cases of causing or allowing a child or vulnerable adult to suffer serious physical harm.

Children and Young Persons Act 1933 as amended on 3 May 2015, by Part 5 Section 66 of the Serious Crime Act 2015

Legislation that criminalizes neglect of and cruelty toward children.

Anti-social Behaviour, Crime and Policing Act 2004

Legislation that criminalizes a marriage that is conducted without the true consent of one or both parties either as a result of violence, threats, or coercion.

6.Relevant case law?

 

R v R [1992] 1 AC 599

Determined under English law that it was possible for a man to rape his wife.

R v Brown [1993] UKHL 19, [1994] 1 AC 212

Determined that a person cannot “consent” to having anything more than “transient or trifling” injuries inflicted on them. In theory, this case should mean that the “rough sex” defense should not be possible for defendants in the UK, but this defense has been evoked by defendants in the UK in circumstances where a woman has been killed. The use of this defense has resulted in lesser charges of manslaughter — a lighter sentence than murder — being imposed, or the woman’s death not being investigated as a crime.[1]It is anticipated that the use of this defense will be banned by the passing into law of the Domestic Abuse Bill (“Bill“), which at the time of writing is being considered by the UK Parliament.[2]

  1. v Uddin (Tohel)[2017] EWCA Crim 1072

Determined that the words “or otherwise” in the definition of a “vulnerable adult” in Section 5(6) of the Domestic Violence, Crime and Victims Act 2004 (describing the main offense under the Act), envisaged a third category of potentially vulnerable adults who were not suffering from an illness, disability or old age, i.e., “battered wives.”

R v Allen [2017][3]

Defendant was imprisoned after admitting manslaughter, coercive behavior and stalking on the basis that his controlling and abusive behavior had led to his ex-partner’s suicide.

R v Ward [2018] EWCA Crim 1464

The court identified aggravating factors in relation to false imprisonment and Section 18 of the Offences against the Persons Act 1861 (grievous bodily harm) including: gratuitous degradation of the victim; abuse of power over the victim in his own home; previous violence or threats toward the victim in the context of a series of offenses; and threats made to stop the victim reporting the offending.

R v Broadhurst [2019] EWCA Crim 2026

The defendant in this case was cleared of murder, having admitted to manslaughter of his partner after leaving his injured and bleeding partner to die after claiming she was injured during “rough sex.” This case has been considered the catalyst for the introduction of a clause in the Bill that bans, in most circumstances, the use of the “rough sex defense,” which — as noted above — has been sought to be used as a defense for serious harm.

R v Cooksey [2019] EWCA Crim 1410

The defendant was sentenced to six years’ imprisonment for, amongst other offenses for which he received concurrent sentences, false imprisonment of his girlfriend, which occurred when the defendant attacked his girlfriend, punching her repeatedly in the ribs and face, and refused to allow her to go to work or leave their apartment without him for the following week. The defendant applied for leave to appeal against his sentence and in refusing the application, the court of appeal noted that, “This court treats more seriously incidents of domestic violence than used to be the case,particularly where it is coupled, as here, with coercive and controlling behavior in a domestic setting.

R v Challen [2019] EWCA Crim 916

The court of appeal quashed the defendant’s conviction for murder (a wife who killed her husband by striking him multiple times with a hammer). In reaching this decision, the court decided that there was evidence of an abusive relationship and that coercive control was capable of being relevant to the defenses of provocation and of diminished responsibility.

 

Comment from instructor: “I can see currently you are exclusively considering criminal cases- as you are considering the family law act and non-molestation orders etc, you should also consider family cases.”

 

 

  1. The Domestic Abuse Act 2021

 

  • create a statutory definition of domestic abuse, emphasising that domestic abuse is not just physical violence, but can also be emotional, coercive or controlling, and economic abuse. As part of this definition, children will be explicitly recognised as victims if they see, hear or otherwise experience the effects of  abuse;
  • create a new offence of non-fatal strangulation;
  • extending the controlling or coercive behaviour offence to cover post-separation abuse;
  • extend the ‘revenge porn’ offence to cover the threat to disclose intimate images with the intention to cause distress;
  • clarify the law to further deter claims of “rough sex gone wrong” in cases involving death or serious injury;
  • create a statutory presumption that victims of domestic abuse are eligible for special measures in the criminal, civil and family courts (for example, to enable them to give evidence via a video link);
  • establish in law the Domestic Abuse Commissioner, to stand up for victims and survivors, raise public awareness, monitor the response of local authorities, the justice system and other statutory agencies and hold them to account in tackling domestic abuse;
  • place a duty on local authorities in England to provide support to victims of domestic abuse and their children in refuges and other safe accommodation;
  • provide that all eligible homeless victims of domestic abuse automatically have ‘priority need’ for homelessness assistance;
  • place the guidance supporting the Domestic Violence Disclosure Scheme (“Clare’s law”) on a statutory footing;
  • ensure that when local authorities rehouse victims of domestic abuse, they do not lose a secure lifetime or assured tenancy;
  • provide that all eligible homeless victims of domestic abuse automatically have ‘priority need’ for homelessness assistance;
  • stop vexatious family proceedings that can further traumatise victims by clarifying the circumstances in which a court may make a barring order under section 91(14) of the Children Act 1989;
  • prohibit GPs and other health professionals from charging a victim of domestic abuse for a letter to support an application for legal aid

 

  1. How will the Act strengthen measures to tackle perpetrators?

The Domestic Abuse Act will:

  • prohibit perpetrators of abuse from cross-examining their victims in person in family and civil courts in England and Wales;
  • bring the case of R vs Brown into legislation, invalidating any courtroom defence of consent where a victim suffers serious harm or is killed;
  • enable domestic abuse offenders to be subject to polygraph testing as a condition of their licence following their release from custody;
  • extend the extraterritorial jurisdiction of the criminal courts in England and Wales, Scotland and Northern Ireland to further violent and sexual offences;
  • provide for a new Domestic Abuse Protection Notice and Domestic Abuse Protection Order, which will prevent perpetrators from contacting their victims, as well as force them to take positive steps to change their behaviour, e.g. seeking mental health support;
  • Extend the extraterritorial jurisdiction of the criminal courts in England and Wales, Scotland and Northern Ireland to further violent and sexual offences;
  • Introduce a statutory duty on the Secretary of State to publish a domestic abuse perpetrator strategy (to be published as part of a holistic domestic abuse strategy).

 

  1. Injunctions and Non-molestation orders

 

 

 

  1. KEY CRITICISM

 

Comment from instructor:” Good- this demonstrates that you will be engaging in critical engagement of the act. Make sure you come to your own reasoned conclusion by identifying what reform you consider is still necessary.”

  1. CONCLUSION

 

Conclusion: the presentation of your personal reasoned conclusion based on your research and what your findings mean to the body of knowledge in the area.

Analyse conflict management models and the approaches used to resolve different scales of workplace conflict

Learning outcome (LO 1)

The learner will:

1       Understand approaches to partner, customer and stakeholder relationship management

Assessment criteria

The learner can:

  • Analyse the key skills required to effectively manage business relationships
  • Explain the purpose and benefits of stakeholder mapping
  • Evaluate the different approaches to be taken when managing:

Depth

  • The key skills that are required to:
  • Manage data related to partners, suppliers, stakeholders and customers to clarify their needs and priorities.
  • Quickly build rapport and establish trust.
  • Set and manage the expectations of different stakeholders.
  • Adapt communication method and style according to needs.
  • Network with stakeholders at different levels within the organisation.
  • Influence others to discuss options and reach consensus.
  • Successfully negotiate to achieve a satisfactory outcome for all parties.
  • Establish and maintain record keeping systems and documentation.

 

  • What stakeholder mapping/analysis is (eg Mendelow Matrix, Eden and Ackermann).

The key components of stakeholder mapping, and how these are defined according to the situation (eg position, attitude, power, impact, interest, influence).

How to identify the groups and individual stakeholders to build relationships within the leadership role.

The differences between internal and external stakeholders.

How to prioritise group and individual stakeholders according to their potential impact.

How stakeholder mapping contributes to managing relationships effectively.

The benefits of stakeholder mapping (eg gaining influential support, securing resources, building a support network etc).

 

  • How stakeholder relationship needs compare.

How stakeholder needs and expectations affect the way the relationship is managed.

Ways of networking, and how to select the most appropriate approach for different stakeholder types.

The range of negotiation styles that can be used, and how to adopt the most effective to achieve the required outcome (eg competing, collaborating, avoiding, compromise, accommodating).

Influencing styles, and how to identify/leverage opportunities to persuade others.

How to build effective formal and informal networks with all stakeholders.

 

Learning outcome (LO 2)

The learner will:

2       Know how to use collaborative working techniques

Assessment criteria

The learner can:

  • Analyse the key factors required for effective internal and external collaborative working relationships
  • Explain how these factors can be established to create effective collaborative working relationships
  • Evaluate the implications of external collaborative relationships for risk and knowledge management
  • Describe how to share good practice

Depth

2.1    The key factors of collaborative working, including:

  • Early engagement/involvement
  • Terms of reference/collaboration
  • Shared goal/vision
  • Building trust
  • Understanding of different working cultures
  • Aligning working systems and processes (eg shared plans)
  • Establishing effective communication channels and ICT
  • Creating shared learning opportunities
  • Clear definitions of accountability/responsibility
  • Knowledge and resource sharing etc.

How internal and external working relationships may differ when working collaboratively.

 

  • The challenges of working collaboratively and how to overcome these.

How to use a range of approaches to build the factors analysed in 2.1.

 

  • The types of external collaborative relationships and how risks are shared.

How to evaluate the broad risks of collaborative working.

How to evaluate the risks involved in sharing organisational knowledge with partners.

The implications for different parties when sharing knowledge and expertise.

 

  • The behavioural, procedural and technological skills required to share good/best practice.

How to link knowledge sharing/collaboration to organisational and individual goals.

The principles, guidelines and tools for knowledge sharing/collaboration (eg capturing learning and insights, creating special interest communities etc).

Learning outcome (LO 3)

The learner will:

3       Know how to manage different levels of workplace conflict

Assessment criteria

The learner can:

  • Analyse conflict management models and the approaches used to resolve different scales of workplace conflict
  • Explain how to minimise the potential for friction and conflict amongst stakeholders

Depth

3.1    The scales of conflict that occur within an organisation (eg varying sizes, complexity and seriousness).

Conflict management models and styles (eg Thomas-Kilmann, Problem Solving Cycles, Interest-Based Relational Approach, Bush and Folger, Lederach etc).

How to manage conflict considering differing goals, values, opinions and thought processes.

How to approach situations where individuals and teams are not willing to compromise with each other.

 

3.2    The difference between friction and conflict.

How to use recognised models, processes and approaches to minimise friction and conflict between stakeholders.

Different approaches (eg establishing facts rather than opinions, adapting body language/ speech, exploring solutions together etc).

 

Assessment requirements

This unit will be internally assessed through an ILM set and Centre assessed scenario-based assessment. The assessment is subject to internal and external verification.

produce a 2,500-word essay on the following topic: One of the most popular typologies of entrepreneurship education suggests that the majority of courses train learners about, for and through entrepreneurship

You are required to produce a 2,500-word essay on the following topic:

One of the most popular typologies of entrepreneurship education suggests that the majority of courses train learners aboutfor and through entrepreneurship (Pittaway and Edwards 2012).

The first two refer to introducing theories of entrepreneurship and new venture creation and the preparation of learners for entrepreneurship by teaching them how to act as an entrepreneur, how to create new business ventures or how to be good managers of entrepreneurial ventures. While the third category refers to practice-led learning where students are immersed in experiential learning while engaging in new venture creation (real or fictional).

Being engaged in all three dimension of entrepreneurial training through BSM2530-Enterprise Creation, please write a reflective essay on the type of entrepreneurial skills you developed throughout the module.

 

As a starting point, please read the following material:

Bacigalupo M, Kampylis P, Punie Y and Van Den Brande L. EntreComp: The Entrepreneurship Competence Framework. EUR 27939 EN. Luxembourg (Luxembourg): Publications Office of the European Union; 2016. JRC101581 – Download from: https://publications.jrc.ec.europa.eu/repository/handle/JRC101581

and

A guide on writing reflective essays from study skills:

 

 

What recommendations would you make to improve the service delivery of the organisation?

In the form of an individual report, the summative assignment requires you to conduct a critical analysis and discussion of the service delivery of an organisation of your choice using theory, tools, techniques and frameworks from this module. You may either decide to analyse and critically review the overall service delivery or one particular key dimension in depth (e.g. co-production, human factors in service delivery, design of the service scape, customer satisfaction, service analytics). You should cover the following points: o Provide a brief description of the case organisation and its strategic context. (20 Marks) o Analyse the service delivery for your chosen organisation using selected theory, frameworks, techniques or tools from this module. (40 Marks) o What recommendations would you make to improve the service delivery of the organisation? (40 Marks) Overall word limit: 4000 words

What are some of the differences and similarities in the perceived and actual security risks posed by internal vs. international migration?

Mobility I – Access, Movement, and Borders

Prompt:
What are some of the differences and similarities in the perceived and actual security risks posed by internal vs. international migration? Should countries increasingly “police” migration (of either kind) to ensure their security? When it comes to international migration, are permissive or restrictive immigration policies more advantageous? Explain why, and use the readings to justify your answers.

Reference For Discussion:
Givens, T. E. (2010). Immigration and national security: Comparing the US and Europe. The Whitehead Journal of Diplomacy and International Relations, 11(1), 79-88.

should schools teach financial literacy?

Topic:

should schools teach financial literacy?

Description Your essay should be a minimum of at least 1000 words in length (not including the Works Cited Page), typed and double-spaced. Use Times New Roman font in 12-pt size. Make sure to include a Works Cited Page, with all sources credited properly via MLA-format Works Cited entries (in addition to the intext citations within the essay itself). Format your paper according to MLA guidelines.Use a combination of both outside sources and your own observations and experiences to develop specific evidence for your argument. You must incorporate at least 3 research sources, quoted/paraphrased and integrated appropriately, cited properly via MLA in-text citations and a Works Cited Page. THIS IS A PERSUASIVE ESSAY. YES, I AM FOR THE TEACHING OF FINANCIAL LITERACY AS EARLY AS THE EIGHTH GRADE.