Analyse an organisation’s knowledge needs for an effective Knowledge Management strategy and process development.

Read the KM standard – BS ISO 30401:2018 – Knowledge management systems.

The new standard states, “Knowledge management has no single accepted definition”. Instead, the standard lists 8 Guiding Principles (GP a-h), with the first one being “Nature of Knowledge”.

NATURE OF KNOWLEDGE: Knowledge is intangible and complex. Knowledge primarily originates from human experience and insights.

 

Compare the “Nature of Knowledge” with the key concepts of explicit and tacit knowledge to:

  1. come up with a definition of Nature of Knowledge & knowledge management (KM)
  2. derive understanding of the drivers and inhibitors that affect the extent to which organisations can manage knowledge

Identify the drivers and inhibitors of effective Knowledge Management practices, in-depth discussion on the drivers and inhibitors affecting Knowledge Management in an organisational context

Fundamental elements of Knowledge Management in an organisational context.

Discussion of the “Nature of Knowledge” leading to a definition for “Nature of Knowledge Management “

Evaluation of organisational context enabling /inhibiting the management of knowledge (explicit and tacit)

Analyse an organisation’s knowledge needs for an effective Knowledge Management strategy and process development.

Implement Knowledge Management processes encompassing the key people, departments/sections, policies and processes prevalent in an organisation.