Managing landside operations successfully is all about improving a customer’s perception and travel experience so they will continue to fly out of your airport, Key West International Airport (as opposed to driving to depart out of Miami International Airport). Create a 1 page advertisement that can be published in the local magazine and distributed to the local population. This flyer needs to showcase your airport and tell the customer why they should fly out of Key West. Make sure to show what amenities you can offer them that will make their trip more pleasurable. Keep the focus on the landside operations we talked about throughout this unit.
Managing landside operations successfully is all about improving a customer’s perception and travel experience so they will continue to fly out of your airport, Key West International Airport (as opposed to driving to depart out of Miami International Airport). Create a 1 page advertisement that can be published in the local magazine and distributed to the local population. This flyer needs to showcase your airport and tell the customer why they should fly out of Key West. Make sure to show what amenities you can offer them that will make their trip more pleasurable. Keep the focus on the landside operations we talked about throughout this unit.
