BUS 220 Stratford University Business Emotional Intelligence and Communication Essay
Task 2: Emotional Intelligence and Communication ACTIVITY 1: INSTRUCTIONS What is Emotional Intelligence? How emotionally intelligent are you? What does Emotional Intelligence affect the way you communicate? As you complete these activities, you will be prepared to engage in activities that challenge your emotional intelligence.1) Locate and download the file entitled Leading with Emotional Intelligence. This fillable .pdf file can be found in the Week 2 Folder contained on the course Important Documents page or can be downloaded directly from the Lynda.com tutorial. Complete this file while reviewing the tutorials listed below.2) Review Leading with Emotional Intelligence. 3) Review Emotional Intelligence on MindTools.4) Upon completion, print out and save the Lynda.com course completion certificate.5) Save and upload the completed file entitled Leading with Emotional Intelligence to Moodle. ACTIVITY 2: INSTRUCTIONSEmotional Intelligence (EQ) is the ability to identify and manage your own emotions and the emotions of others. It consists of four skills: Self-Awareness; Self-Management; Social Awareness and Relationship Management. Self-awareness is ones ability to accurately perceive your own emotion in the moment and understand your tendencies across situations. Self-management is ones ability to use an awareness of emotions to stay flexible and direct his or her behavior positively. Social Awareness is ones ability to accurately pick up on emotions in other people and understand what is really going on with them. Relationship Management is ones ability to use awareness of ones own emotions and those of others to manage interactions successfully. EQ provides a foundation for many important professional and personal skills. Improving EQ can have a significant positive impact on ones life (Bradberry, 2009). Bradberry, T., & Greaves, J. (2009). Emotional Intelligence 2.0. San Diego: Talent Smart.1. Complete the Personality Assessment: The Keirsey Temperament Sorter®-II (KTS®-II)2. After completing the assessment, discuss your results in a 500-word essay. In the essay, discuss how your emotions are represented; what your results indicate about your own level of emotional intelligence; adjustments you can make to improve your EQ; and any other observations you have derived from this assessment.
