How can small fast food takeaway businesses effectively motivate their employees to enhance their retention rate?
How to Retain and Motivate Employees in a Small Fast Food Takeaway Business in the UK
Background
Small fast food takeaway businesses are faced with a myriad of challenges in retaining their employees. A significant section of employees in fast food businesses often choose employment in this sector as an interim job as they study or look for alternative job opportunities (Johennesse and Chou, 2017). The fast-food sector thus experiences exceptionally high employee turnover rates which is a major problem for the management of such businesses. Having high turnover levels is thus disadvantageous to fast-food chains since they are not able to effectively train and develop the skills of their employees (Kim and Ramos, 2018). Therefore, having effective means to motivate fast-food employees is key towards enhancing the level of quality of their work, and increasing the retention rate.
Research Question
How can small fast food takeaway businesses effectively motivate their employees to enhance their retention rate?
Aim and Objectives
The study aims at investigating the factors that cause the high turnover rate in fast food takeaway businesses, and to establish effective strategies to motivate employees working for such businesses. The identification of these strategies will contribute towards increasing employee retention rates within such businesses (Johennesse and Chou, 2017).
The specific objectives are as follows:
- To identify the causes of high turnover rates within fast food businesses in the UK.
- To explore the impacts of the high turnover rates on UK fast food businesses.
- To establish effective strategies for employee motivation in UK fast-food businesses.
Significance of the Study
The area of employee motivation and retention strategies has been widely explored in past literature. However, there has been limited focus on factors affecting the high turnover rate in fast food takeaway businesses in the UK. Therefore, the current study expands the existing literature on employee motivation by focusing on the fast-food sector. Additionally, the study is useful for the managers of such businesses to develop strategies to enhance the level of job satisfaction amongst their employees. This is useful for such companies to maintain and enhance the quality of their products and services.
