COMMUNICATING A TEAM VISION

Leaders have countless considerations when communicating. Communicating with larger groups via modern communication vectors increases the complexities, particularly when change is involved. With the increasing proliferation of mass media tools, it is more important than ever to understand the messages that you are sending to large audiences.

Overview

Innovation and change within organizations often requires a deft application of communication principles. In this assessment, you will create a written response to a crisis depicted in the Riverbend City: Communicating and Leading for Change and Innovation scenario.

Preparation

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Scenario

Based on the communications that you have received from your team depicted in the Riverbend City: Communicating and Leading for Change and Innovation scenario, it is clear that your team is resisting the changes being proposed. Your examination of the communication surrounding your team members’ feelings about the changes have left you concerned. Of particular concern have been the communications of Matthew Chu, who has sent group emails with disrespectful comments and memes about the governor. You have resolved to reset the team members’ attitudes so they clearly understand your approach to the changes and how communications among them need to reflect it.

After analyzing the situation, your plan is to briefly introduce items for your team to consider. Your goals for this meeting are to:

Communicate your decision on how you plan to address the governor’s actions and plans.
Explain three critical communication issues and challenges faced by the team, including communication issues to date.
Describe an action or policy that you will introduce to& improve communications and assure people are working with a unified purpose.
Define your expectations for ethical discourse in team communications.
Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:

Competency 1: Analyze business communication situations.
Create an appropriate response to the scenario based upon sound analysis.
Competency 2: Apply fundamental principles of organizational communication.
Effectively addresses specified goals.
Competency 3: Analyze the interrelationships of communication within organizational systems.
Explain critical communication issues and challenges faced by the team.
Describe an action or policy that would likely improve communications and assure people are working with a unified purpose.
Competency 4: Analyze the application of ethical principles in organizational communication.
Define appropriate expectations for ethical discourse in team communications.
Competency 5: Communicate effectively and professionally.
Organize content for ideas to flow logically with smooth transitions.